AVG Secure VPN is a security-focused VPN service with 5M+ downloads and 4.4/5 rating, offering reliable protection and easy-to-use interface, though it has faced some recent connection issues and customer service challenges. | Cool VPN Pro offers budget-friendly VPN access with thousands of servers, but recent reliability issues and a declining rating (3.86 in last 100 reviews vs 4.8 overall) raise concerns about connection stability and service quality. | |
| Key Features A summary of the most important features offered by each app. |
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| Our Rating Prod Apps's expert review score for each app, based on hands-on testing and research. | 7.3 Winner in this category | 5.8 |
| Total users Total active users across all major browsers: Chrome, Edge, Firefox, and Safari. | 0 | 0 |
| Total ratings Total number of user ratings received across all supported browsers. | 0 | 0 |
| Average rating Average user rating across all browsers, calculated from available store ratings. | — ⭐ | — ⭐ |
| Entry Level Price The minimum price required to start using the app. "Free" means a free tier is available. | Free | Free |
| Android User rating and stats for the app on Android browser. | ![]() Downloads | ![]() Downloads |
| iOS User rating and stats for the app on iOS browser. | ![]() | ![]() |
| Features Prod Apps's expert score for the 'Features' aspect of each app. | 7.5 AVG Secure VPN offers a solid set of features that justify its security-focused positioning. The service includes basic VPN functionality, automatic connection on unsecured networks, and integration with AVG's broader security ecosystem. The dashboard widget for quick access and automatic threat protection provide comprehensive security options for different use cases. What sets AVG Secure VPN apart is its integration with AVG's security suite, offering users a comprehensive security solution. The service also includes advanced features like automatic connection on unsecured networks and dashboard widget for quick access, making it more than just a basic VPN. However, the service lacks some advanced features found in dedicated VPN providers, such as specialized servers for specific use cases and some cutting-edge privacy features. The service also doesn't offer some advanced features like obfuscated servers or specialized streaming servers that some competitors provide. Compared to other security-focused VPNs like Proton VPN or dedicated VPNs like NordVPN, AVG Secure VPN offers good features, but the connection stability issues make it difficult to recommend over more reliable alternatives. The service provides good value for users who need comprehensive security features. Winner in this category | 7.0 Cool VPN Pro offers a respectable feature set that covers the essentials of VPN functionality. The app advertises thousands of servers across multiple countries, which is competitive for this price range. The ability to automatically connect based on network type (Wi-Fi or cellular) adds convenience for users who want constant protection. The app-specific VPN routing stands out, letting you choose which applications use the VPN connection while others access the internet directly. This flexibility proves useful when you need VPN protection for specific apps but want normal speeds for others. The one-tap connection interface makes getting online quick—when it works properly. The feature set feels somewhat basic compared to premium competitors. Split-tunneling for websites is absent, server information is limited, and the selection process lacks granularity. Detailed connection statistics and advanced security options that power users expect are missing. The promised "unparalleled VPN performance" in the app description doesn't match what users actually experience. The core VPN features are present, but execution has become inconsistent. Advertised features like "one-tap connection" now frequently result in extended "network optimization" screens that never resolve. Reliability is a feature in itself for VPN apps, and Cool VPN Pro's recent struggles here significantly impact the overall rating. |
| Performance Prod Apps's expert score for the 'Performance' aspect of each app. | 6.0 AVG Secure VPN's performance is inconsistent, with good speeds when working but frequent connection issues that significantly impact usability. The service offers decent connection speeds and server coverage, but the frequent connection problems and customer service issues make it difficult to use reliably. The service works well for basic security protection when connected, but many users report VPN connection failures and the need to manually reconnect multiple times. The connection stability issues are particularly concerning given the security-focused positioning. The service's performance issues are particularly concerning given the security-focused positioning. Users expect reliability and performance from a security-focused service, but AVG Secure VPN's connection problems make it difficult to recommend over more reliable alternatives that offer similar features with better performance. Compared to other security-focused VPNs like Proton VPN or dedicated VPNs like NordVPN, AVG Secure VPN's performance is below average. The connection stability issues make it difficult to justify the security-focused positioning, and users might find better value with alternatives that offer similar features with better reliability. Winner in this category | 4.5 Performance is where Cool VPN Pro's current struggles become most apparent. The app's overall 4.8-star rating tells one story, but the recent 3.86-star average from the last 100 reviews tells another. This significant drop reflects widespread performance issues that have emerged recently. Connection reliability is the primary concern. Numerous recent reviews report that the app gets stuck on "network optimization" screens and fails to establish connections. Some users mention waiting 10 minutes or more for connections that never complete. Others report that the app simply "doesn't work" at all, despite previously functioning normally. This inconsistency is particularly problematic for a VPN service where reliability is paramount. When connections do establish, speed performance is mixed. Some users report adequate speeds for browsing and streaming, with one reviewer praising "blazing fast, unlimited speed." However, an equal number complain about extremely slow connections—one user described speeds of "3 kbit per second," which is essentially unusable. This wide variance suggests inconsistent server quality or capacity issues. The app's stability has also deteriorated. Multiple reviews mention increased crashes, freezing, and unexpected disconnections. Battery drain is mentioned by several users, suggesting the app may not be efficiently managing system resources. The long loading times and "optimization progress not ended" errors indicate potential server-side or network infrastructure problems that the developers haven't adequately addressed. Server availability appears inconsistent as well, with some users reporting that "all servers are down" during their attempts to connect. While it works reliably for some users (particularly those in certain regions like Iran and Myanmar where it remains popular), the overall performance trajectory is concerning. For a VPN service at any price point, the level of connection failures and performance issues we've documented is difficult to justify. |
| Design Prod Apps's expert score for the 'Design' aspect of each app. | 8.0 AVG Secure VPN's interface strikes a good balance between functionality and user-friendliness. The main screen provides quick access to VPN controls, server selection, and key settings. The dashboard widget is easily accessible, and the interface is clean and modern. The app's design is intuitive and well-organized, with clear navigation between different features. The connection status is clearly displayed, and the settings menu is well-structured. The interface doesn't overwhelm users with complex options while still providing access to advanced features. The interface is generally user-friendly and provides good visual feedback about connection status and app performance. The design reflects the security-focused positioning of the service, making it easy for users to manage their VPN connection. Compared to other security-focused VPNs like Proton VPN or dedicated VPNs like NordVPN, AVG Secure VPN's design is competitive and well-polished. The interface is functional and professional, with good attention to detail and user experience. Winner in this category | 6.5 The design of Cool VPN Pro follows a fairly standard VPN app layout with a prominent connection button as the centerpiece. The interface is straightforward with minimal distractions, which makes it approachable for users who aren't technically savvy. The color scheme is simple, and the main connection status is clearly visible. Navigation between servers and settings is uncomplicated, with most options accessible within a few taps. The server list is organized by country with flags for easy identification, and connection status indicators use familiar colors (red for disconnected, green for connected). This conventional approach works well enough for basic functionality. However, the design feels dated compared to modern VPN apps like NordVPN or ExpressVPN, which have invested heavily in polished, intuitive interfaces. The visual hierarchy could be improved, and some screens feel cluttered with promotional content for premium features. The design lacks the sophistication and attention to detail that makes premium apps feel premium. The biggest design issue is the intrusive advertisement placement in the free version. Multiple users complain about ads appearing at inconvenient moments, disrupting the user experience. While monetization through ads is understandable, the implementation here feels aggressive and detracts from the overall design quality. |
| Value for Money Prod Apps's expert score for the 'Value for Money' aspect of each app. | 7.0 AVG Secure VPN's value proposition is mixed, with good security features but questionable reliability for the price. The service offers competitive pricing compared to other security-focused VPNs, with the ability to get comprehensive security features for a reasonable price being a significant advantage. The service's pricing is competitive with other security-focused VPNs, and the integration with AVG's security suite makes it particularly attractive for users who want a comprehensive security solution. The comprehensive features and privacy protection add value beyond basic VPN functionality. However, the service's value is impacted by recent connection issues and customer service challenges. Many users report VPN connection failures and the need to manually reconnect multiple times. The connection stability issues make it difficult to recommend over more reliable alternatives. Compared to other security-focused VPNs like Proton VPN or dedicated VPNs like NordVPN, AVG Secure VPN offers good features but at a similar cost. The connection stability issues make it difficult to recommend over free alternatives that offer similar performance with fewer limitations. Winner in this category | 5.0 Cool VPN Pro's value proposition is complicated. The free tier exists, which technically makes it accessible to anyone, but the ad-heavy experience and limited server access mean you're getting what you pay for—or less. Based on user feedback, the free version has become increasingly restricted and difficult to use without constant ad interruptions. The premium pricing (€2.69 to €104.99) sits below what you'd pay for premium services like ExpressVPN, making it appear competitive. However, value isn't just about the price—it's about what you receive for that price. With Cool VPN Pro's declining reliability and increasing connection issues, the question becomes whether saving a few euros monthly is worth the frustration of a VPN that doesn't consistently work. Users who subscribed when the service was more reliable express disappointment with recent performance degradation. Several reviews mention that "it was wonderful when it was free" or that the service has declined since they first started using it. This suggests that the value equation has shifted negatively over time, with the company perhaps struggling to maintain service quality as it scales. Compared to Brave Private Browser's integrated VPN features or even AVG Secure VPN's straightforward offering, Cool VPN Pro doesn't clearly differentiate itself on value. The extensive advertisements, reliability issues, and lack of transparency about server quality make it difficult to recommend as a strong value option, even at its lower price point. If you need a VPN that consistently works, spending a bit more on a proven service might ultimately provide better value. |
| Ease of Use Prod Apps's expert score for the 'Ease of Use' aspect of each app. | 7.0 AVG Secure VPN is generally easy to use for basic VPN functionality, with a simple interface that requires no technical knowledge. The app's design is intuitive, and most users can get started quickly without any setup or configuration. The service offers automatic VPN connection and dashboard widget for quick access, making it accessible to users of all technical levels. The app doesn't require complex configuration, and the VPN connection process is straightforward. The service works well for most use cases and provides good performance when functioning properly. However, the service's ease of use is compromised by recent connection issues and customer service challenges. Many users report VPN connection failures and the need to manually reconnect multiple times. The app can be slow to connect, and some users experience issues with the auto-connect feature not working reliably. Compared to other security-focused VPNs like Proton VPN or dedicated VPNs like NordVPN, AVG Secure VPN's ease of use is similar but not significantly better. The connection stability issues can be frustrating for users who expect reliability from a security-focused service. Winner in this category | 6.0 When Cool VPN Pro works as intended, it's reasonably easy to use. The basic concept is simple: open the app, tap the connect button, and you're protected. For users who just want to bypass regional restrictions without diving into technical settings, the straightforward approach has merit. First-time users can get connected without reading documentation or watching tutorials. The app provides some helpful automation features, like the option to auto-connect when joining specific networks. Setting these up is relatively intuitive, and they work reliably once configured. Server switching is straightforward, with a simple list interface that lets you select your desired location quickly. However, ease of use breaks down when things don't work smoothly. A significant number of recent reviews mention getting stuck on loading screens, particularly the "network optimization" phase. When connection attempts fail, error messages are often vague and don't provide actionable solutions. This creates frustration, especially for less technical users who don't know how to troubleshoot VPN connection issues. The free version's ad interruptions also impact usability. Users report that ads appear when trying to connect or switch servers, adding friction to what should be a seamless process. Additionally, the distinction between free and premium features isn't always clear upfront, leading to confusion when certain servers or options are locked behind the paywall. |
| Security & Privacy Prod Apps's expert score for the 'Security & Privacy' aspect of each app. | 8.0 AVG Secure VPN takes security and privacy seriously, with basic encryption and a no-logs policy. The service includes automatic connection on unsecured networks and integration with AVG's broader security ecosystem. The dashboard widget for quick access and automatic threat protection provide additional security options. The service's privacy features are comprehensive for a security-focused solution, with no-logs policy and automatic connection on unsecured networks. The service also includes advanced features like integration with AVG security suite and automatic threat protection for enhanced security and privacy protection. However, AVG Secure VPN has faced some security concerns in the past, particularly around its data collection practices and VPN reliability. While the company has maintained its privacy commitments, some users remain concerned about the service's data practices and connection stability. Compared to other security-focused VPNs like Proton VPN or dedicated VPNs like NordVPN, AVG Secure VPN's security practices are solid but not exceptional. The service provides good protection for most users, but those with high security requirements might want to consider alternatives with more advanced privacy features. Winner in this category | 5.5 Cool VPN Pro claims a no-logs policy, stating it doesn't track or keep logs of user activities. The app advertises a "high safe encryption algorithm" for securing connections on public Wi-Fi. These are standard VPN privacy claims, but the lack of transparency about specific encryption protocols raises concerns. Unlike premium VPN services that undergo independent security audits and publish detailed transparency reports, Cool VPN Pro provides limited information about its security practices. The privacy policy exists but isn't as comprehensive or clear as what you'd find with established providers like NordVPN or ExpressVPN. There's no mention of independent audits or third-party verification of their no-logs claims. The app requires various permissions, which is normal for VPN functionality, but the privacy implications of the extensive ad network integration in the free version aren't clearly disclosed. When you're using a VPN partly for privacy, having multiple advertising SDKs tracking your behavior creates an inherent contradiction. Premium subscribers avoid this issue, but free users should be aware of the trade-off. The company is registered in Singapore (HOPE DEVE PTE. LTD.), which has reasonable data protection laws, but it's not in a jurisdiction known for strong privacy protections like Switzerland or Iceland. The lack of clear information about server ownership (owned vs. rented) and data handling practices makes it difficult to fully assess the privacy posture. For users primarily concerned with bypassing geo-restrictions rather than maximum privacy, these concerns may be less critical. |
| Conclusion A summary of our findings and final thoughts for each app. | AVG Secure VPN is a security-focused VPN service that offers reliable protection and easy-to-use interface, but its value proposition is compromised by recent connection issues and customer service challenges. The service provides good security features and integration with AVG's broader security ecosystem, but the connection problems and customer service issues make it difficult to recommend over more reliable alternatives.
For users who prioritize security and are willing to work within the app's limitations, AVG Secure VPN offers a solid feature set with good performance when working. However, those seeking specialized VPN functionality or experiencing connection issues might find better value with dedicated VPN services like Proton VPN that offer more reliable performance.
Ultimately, AVG Secure VPN's security-focused approach and integration with AVG's security suite make it a good choice for users seeking comprehensive security, but the connection stability issues and customer service problems make it difficult to recommend over more reliable alternatives like Proton VPN that offer similar features with better performance. | Cool VPN Pro finds itself at a crossroads. While it has built a substantial user base of over 10 million downloads and maintains a historically strong 4.8-star rating, the recent performance decline tells a different story. The sharp drop to 3.86 stars in the most recent 100 reviews reflects growing frustration with connection failures, excessive advertisements, and reliability issues that have emerged over time. For users primarily seeking to bypass internet restrictions in regions with heavy censorship, Cool VPN Pro still serves a purpose, particularly given its lower price point and accessibility through a free tier. The app works adequately for some users, especially those who successfully connect and maintain stable sessions. However, the inconsistent performance makes it difficult to recommend with confidence. The core issue is reliability. A VPN needs to work when you need it, and Cool VPN Pro increasingly fails this fundamental test. The frequent connection failures, long optimization delays, and server availability problems create an unpredictable experience. When you're paying for a service—even a budget one—you should expect consistent functionality. If you're considering Cool VPN Pro, we'd recommend exploring more established alternatives first. NordVPN and ExpressVPN cost more but deliver significantly better reliability and performance. Brave Private Browser offers integrated VPN features with better transparency, while AVG Secure VPN provides a straightforward, reliable option without the connection issues. The money saved on Cool VPN Pro's lower pricing may end up costing you more in time and frustration dealing with a service that doesn't consistently deliver on its promises. |
| Our Recommendation | ||