Compare Surfshark VPN and AVG Secure VPN: Which App is the Best?
AVG Secure VPN is a security-focused VPN service with 5M+ downloads and 4.4/5 rating, offering reliable protection and easy-to-use interface, though it has faced some recent connection issues and customer service challenges. | Surfshark VPN is a premium VPN service with 10M+ downloads and 4.6/5 rating, offering unlimited device connections, strong security features, and 3,200+ servers, though it comes with recent connection stability issues and customer service challenges. | |
| Key Features A summary of the most important features offered by each app. |
|
|
| Our Rating Prod Apps's expert review score for each app, based on hands-on testing and research. | 7.3 | 7.5 Winner in this category |
| Total users Total active users across all major browsers: Chrome, Edge, Firefox, and Safari. | 0 | 0 |
| Total ratings Total number of user ratings received across all supported browsers. | 0 | 0 |
| Average rating Average user rating across all browsers, calculated from available store ratings. | — ⭐ | — ⭐ |
| Entry Level Price The minimum price required to start using the app. "Free" means a free tier is available. | Free | Free |
| Android User rating and stats for the app on Android browser. |  Downloads | Downloads |
| iOS User rating and stats for the app on iOS browser. |  | |
| Features Prod Apps's expert score for the 'Features' aspect of each app. | 7.5 AVG Secure VPN offers a solid set of features that justify its security-focused positioning. The service includes basic VPN functionality, automatic connection on unsecured networks, and integration with AVG's broader security ecosystem. The dashboard widget for quick access and automatic threat protection provide comprehensive security options for different use cases. What sets AVG Secure VPN apart is its integration with AVG's security suite, offering users a comprehensive security solution. The service also includes advanced features like automatic connection on unsecured networks and dashboard widget for quick access, making it more than just a basic VPN. However, the service lacks some advanced features found in dedicated VPN providers, such as specialized servers for specific use cases and some cutting-edge privacy features. The service also doesn't offer some advanced features like obfuscated servers or specialized streaming servers that some competitors provide. Compared to other security-focused VPNs like Proton VPN or dedicated VPNs like NordVPN, AVG Secure VPN offers good features, but the connection stability issues make it difficult to recommend over more reliable alternatives. The service provides good value for users who need comprehensive security features. | 8.5 Surfshark VPN offers an impressive array of features that justify its premium positioning. The service includes military-grade encryption, a strict no-logs policy, and advanced security protocols. The unlimited device connections, CleanWeb 2.0 ad blocking, and Dynamic MultiHop provide comprehensive security options for different use cases. What sets Surfshark VPN apart is its unique value proposition of unlimited simultaneous connections, allowing users to protect all their devices with a single subscription. Unlike NordVPN which limits to 10 devices, Surfshark offers unlimited connections. The service also includes advanced features like Alternative ID for online privacy, built-in antivirus protection, and comprehensive ad blocking capabilities. However, the service lacks some advanced features found in newer VPN providers, such as specialized servers for specific use cases and some cutting-edge privacy features. The service also doesn't offer some advanced features like obfuscated servers or specialized streaming servers that some competitors provide. Compared to free alternatives like Proton VPN or Windscribe VPN, Surfshark VPN offers significantly more features, but the premium pricing means users need to evaluate whether these additional capabilities justify the cost. The service provides excellent value for users who need comprehensive VPN features. Winner in this category |
| Performance Prod Apps's expert score for the 'Performance' aspect of each app. | 6.0 AVG Secure VPN's performance is inconsistent, with good speeds when working but frequent connection issues that significantly impact usability. The service offers decent connection speeds and server coverage, but the frequent connection problems and customer service issues make it difficult to use reliably. The service works well for basic security protection when connected, but many users report VPN connection failures and the need to manually reconnect multiple times. The connection stability issues are particularly concerning given the security-focused positioning. The service's performance issues are particularly concerning given the security-focused positioning. Users expect reliability and performance from a security-focused service, but AVG Secure VPN's connection problems make it difficult to recommend over more reliable alternatives that offer similar features with better performance. Compared to other security-focused VPNs like Proton VPN or dedicated VPNs like NordVPN, AVG Secure VPN's performance is below average. The connection stability issues make it difficult to justify the security-focused positioning, and users might find better value with alternatives that offer similar features with better reliability. Winner in this category | 6.0 Surfshark VPN's performance is inconsistent, with good speeds when working but frequent connection issues that significantly impact usability. The service offers decent connection speeds and server coverage, but the frequent disconnections and advertising make it difficult to use reliably. The service works well for basic geo-blocking and content access when connected, but many users report frequent connection drops and the need to manually reconnect multiple times per day. The connection stability issues are particularly concerning given the premium pricing. The service's performance issues are particularly concerning given the premium pricing. Users expect reliability and performance from a paid service, but Surfshark VPN's connection problems make it difficult to recommend over free alternatives that offer similar performance with fewer limitations. Compared to other premium VPNs like NordVPN or ExpressVPN, Surfshark VPN's performance is below average. The connection stability issues make it difficult to justify the premium pricing, and users might find better value with alternatives that offer similar features with better reliability. Winner in this category |
| Design Prod Apps's expert score for the 'Design' aspect of each app. | 8.0 AVG Secure VPN's interface strikes a good balance between functionality and user-friendliness. The main screen provides quick access to VPN controls, server selection, and key settings. The dashboard widget is easily accessible, and the interface is clean and modern. The app's design is intuitive and well-organized, with clear navigation between different features. The connection status is clearly displayed, and the settings menu is well-structured. The interface doesn't overwhelm users with complex options while still providing access to advanced features. The interface is generally user-friendly and provides good visual feedback about connection status and app performance. The design reflects the security-focused positioning of the service, making it easy for users to manage their VPN connection. Compared to other security-focused VPNs like Proton VPN or dedicated VPNs like NordVPN, AVG Secure VPN's design is competitive and well-polished. The interface is functional and professional, with good attention to detail and user experience. Winner in this category | 8.0 Surfshark VPN's interface strikes a good balance between functionality and user-friendliness. The main screen provides quick access to connection controls, server selection, and key settings. The server selection process is intuitive and visually appealing, making it easy to choose servers in different countries. The app's design is clean and professional, with a modern interface that's easy on the eyes. The connection status is clearly displayed, and the kill switch toggle is easily accessible. The settings menu is well-organized, allowing users to customize their experience without feeling overwhelmed. The interface is generally user-friendly and doesn't overwhelm users with complex options. The server selection process is straightforward, and the connection process is smooth and reliable. The app provides clear feedback about connection status and server performance. Compared to other premium VPNs like NordVPN or ExpressVPN, Surfshark VPN's design is competitive and well-polished. The interface is functional and professional, with good attention to detail and user experience. The design reflects the premium positioning of the service. Winner in this category |
| Value for Money Prod Apps's expert score for the 'Value for Money' aspect of each app. | 7.0 AVG Secure VPN's value proposition is mixed, with good security features but questionable reliability for the price. The service offers competitive pricing compared to other security-focused VPNs, with the ability to get comprehensive security features for a reasonable price being a significant advantage. The service's pricing is competitive with other security-focused VPNs, and the integration with AVG's security suite makes it particularly attractive for users who want a comprehensive security solution. The comprehensive features and privacy protection add value beyond basic VPN functionality. However, the service's value is impacted by recent connection issues and customer service challenges. Many users report VPN connection failures and the need to manually reconnect multiple times. The connection stability issues make it difficult to recommend over more reliable alternatives. Compared to other security-focused VPNs like Proton VPN or dedicated VPNs like NordVPN, AVG Secure VPN offers good features but at a similar cost. The connection stability issues make it difficult to recommend over free alternatives that offer similar performance with fewer limitations. | 7.5 Surfshark VPN's value proposition is strong, with unlimited device connections and comprehensive security features for a competitive price. The service offers good value for money compared to other premium VPNs, with the ability to connect unlimited devices simultaneously being a significant advantage. The service's pricing is competitive with other premium VPNs, and the unlimited device connections make it particularly attractive for families or users with multiple devices. Unlike NordVPN which limits to 10 devices, Surfshark offers unlimited connections. The comprehensive security features and ad blocking capabilities add value beyond basic VPN functionality. However, the service's value is impacted by recent connection stability issues and customer service challenges. Many users report frequent disconnections and the need to manually reconnect multiple times per day. The premium pricing doesn't translate to the reliability and performance that users expect from a paid service. Compared to free alternatives like Proton VPN or Windscribe VPN, Surfshark VPN offers more features but at a significantly higher cost. The connection stability issues make it difficult to recommend over free alternatives that offer similar performance with fewer limitations. Winner in this category |
| Ease of Use Prod Apps's expert score for the 'Ease of Use' aspect of each app. | 7.0 AVG Secure VPN is generally easy to use for basic VPN functionality, with a simple interface that requires no technical knowledge. The app's design is intuitive, and most users can get started quickly without any setup or configuration. The service offers automatic VPN connection and dashboard widget for quick access, making it accessible to users of all technical levels. The app doesn't require complex configuration, and the VPN connection process is straightforward. The service works well for most use cases and provides good performance when functioning properly. However, the service's ease of use is compromised by recent connection issues and customer service challenges. Many users report VPN connection failures and the need to manually reconnect multiple times. The app can be slow to connect, and some users experience issues with the auto-connect feature not working reliably. Compared to other security-focused VPNs like Proton VPN or dedicated VPNs like NordVPN, AVG Secure VPN's ease of use is similar but not significantly better. The connection stability issues can be frustrating for users who expect reliability from a security-focused service. Winner in this category | 7.0 Surfshark VPN is generally easy to use for basic VPN functionality, with a simple one-tap connection process that requires no technical knowledge. The app's interface is intuitive, and most users can get connected quickly without any setup or configuration. The service offers automatic server selection and connection, making it accessible to users of all technical levels. The app doesn't require complex configuration, and the connection process is straightforward. The service works well for most use cases and provides good performance when functioning properly. However, the service's ease of use is compromised by recent connection stability issues. Many users report frequent connection drops and the need to manually reconnect multiple times per day. The app can be slow to connect, and some users experience issues with the auto-connect feature not working reliably. Compared to other premium VPNs like NordVPN or ExpressVPN, Surfshark VPN's ease of use is similar but not significantly better. The connection stability issues can be frustrating for users who expect reliability from a paid service, and the premium pricing doesn't translate to a significantly better user experience. Winner in this category |
| Security & Privacy Prod Apps's expert score for the 'Security & Privacy' aspect of each app. | 8.0 AVG Secure VPN takes security and privacy seriously, with basic encryption and a no-logs policy. The service includes automatic connection on unsecured networks and integration with AVG's broader security ecosystem. The dashboard widget for quick access and automatic threat protection provide additional security options. The service's privacy features are comprehensive for a security-focused solution, with no-logs policy and automatic connection on unsecured networks. The service also includes advanced features like integration with AVG security suite and automatic threat protection for enhanced security and privacy protection. However, AVG Secure VPN has faced some security concerns in the past, particularly around its data collection practices and VPN reliability. While the company has maintained its privacy commitments, some users remain concerned about the service's data practices and connection stability. Compared to other security-focused VPNs like Proton VPN or dedicated VPNs like NordVPN, AVG Secure VPN's security practices are solid but not exceptional. The service provides good protection for most users, but those with high security requirements might want to consider alternatives with more advanced privacy features. Winner in this category | 8.0 Surfshark VPN takes security and privacy seriously, with military-grade encryption and a strict no-logs policy that has been independently audited. The service uses AES-256 encryption and supports multiple VPN protocols. The kill switch protection ensures that internet traffic is blocked if the VPN connection drops. The service's no-logs policy is comprehensive and has been verified by independent security firms. Surfshark VPN is based in the Netherlands, which provides some legal protection for user privacy. The service also includes advanced features like Dynamic MultiHop for enhanced security and privacy protection. However, Surfshark VPN has faced some security concerns in the past, particularly around its acquisition by Nord Security. While the company has maintained its privacy commitments, some users remain concerned about the service's ownership and data practices. The service also lacks some advanced privacy features found in newer VPN providers. Compared to other premium VPNs like NordVPN or ExpressVPN, Surfshark VPN's security practices are solid but not exceptional. The service provides good protection for most users, but those with high security requirements might want to consider alternatives with more advanced privacy features. Winner in this category |
| Conclusion A summary of our findings and final thoughts for each app. | AVG Secure VPN is a security-focused VPN service that offers reliable protection and easy-to-use interface, but its value proposition is compromised by recent connection issues and customer service challenges. The service provides good security features and integration with AVG's broader security ecosystem, but the connection problems and customer service issues make it difficult to recommend over more reliable alternatives.
For users who prioritize security and are willing to work within the app's limitations, AVG Secure VPN offers a solid feature set with good performance when working. However, those seeking specialized VPN functionality or experiencing connection issues might find better value with dedicated VPN services like Proton VPN that offer more reliable performance.
Ultimately, AVG Secure VPN's security-focused approach and integration with AVG's security suite make it a good choice for users seeking comprehensive security, but the connection stability issues and customer service problems make it difficult to recommend over more reliable alternatives like Proton VPN that offer similar features with better performance. | Surfshark VPN is a premium VPN service that offers excellent value for money with unlimited device connections and comprehensive security features, but its value proposition is compromised by recent connection stability issues and customer service challenges. The service provides good security and privacy protection, but the frequent disconnections and reliability problems make it difficult to recommend over free alternatives.
For users who prioritize unlimited device connections and are willing to deal with connection issues, Surfshark VPN offers a solid feature set with good performance when working. However, those seeking reliability and consistent performance might find better value with alternatives like Proton VPN that offer similar features with better stability, or Thunder VPN for a more user-friendly free experience.
Ultimately, Surfshark VPN's premium pricing doesn't translate to the reliability and performance that users expect from a paid service. While the service offers good security features, the connection stability issues make it difficult to justify the cost over free alternatives that provide similar performance with fewer limitations. |
| Our Recommendation | ||
