Compare Surfshark VPN and Grok: Which App is the Best?
Surfshark VPN is a premium VPN service with 10M+ downloads and 4.6/5 rating, offering unlimited device connections, strong security features, and 3,200+ servers, though it comes with recent connection stability issues and customer service challenges. | Grok is xAI's AI assistant that combines real-time information access with a witty personality, offering text generation, image creation, and seamless X platform integration. | |
| Key Features A summary of the most important features offered by each app. |
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| Our Rating Prod Apps's expert review score for each app, based on hands-on testing and research. | 7.5 Winner in this category | 7.3 |
| Total users Total active users across all major browsers: Chrome, Edge, Firefox, and Safari. | 0 | 0 |
| Total ratings Total number of user ratings received across all supported browsers. | 0 | 0 |
| Average rating Average user rating across all browsers, calculated from available store ratings. | — ⭐ | — ⭐ |
| Entry Level Price The minimum price required to start using the app. "Free" means a free tier is available. | Free | Free |
| Android User rating and stats for the app on Android browser. |  Downloads | Downloads |
| iOS User rating and stats for the app on iOS browser. |  | |
| Features Prod Apps's expert score for the 'Features' aspect of each app. | 8.5 Surfshark VPN offers an impressive array of features that justify its premium positioning. The service includes military-grade encryption, a strict no-logs policy, and advanced security protocols. The unlimited device connections, CleanWeb 2.0 ad blocking, and Dynamic MultiHop provide comprehensive security options for different use cases. What sets Surfshark VPN apart is its unique value proposition of unlimited simultaneous connections, allowing users to protect all their devices with a single subscription. Unlike NordVPN which limits to 10 devices, Surfshark offers unlimited connections. The service also includes advanced features like Alternative ID for online privacy, built-in antivirus protection, and comprehensive ad blocking capabilities. However, the service lacks some advanced features found in newer VPN providers, such as specialized servers for specific use cases and some cutting-edge privacy features. The service also doesn't offer some advanced features like obfuscated servers or specialized streaming servers that some competitors provide. Compared to free alternatives like Proton VPN or Windscribe VPN, Surfshark VPN offers significantly more features, but the premium pricing means users need to evaluate whether these additional capabilities justify the cost. The service provides excellent value for users who need comprehensive VPN features. Winner in this category | 8.0 Grok's feature set is impressive and comprehensive. The real-time information access is what really sets it apart - you can ask about current events and get up-to-the-minute answers that other AI assistants simply can't provide. The multimodal capabilities are particularly strong, with image generation that produces striking visuals and the ability to analyze uploaded images providing valuable insights. The integration with X platform is seamless and adds significant value for users already invested in that ecosystem. Grok's personality features, including its witty responses and rebellious tone, make interactions more engaging than typical AI assistants. Key Features:
However, we noticed that some advanced features are locked behind the X Premium+ subscription, which may limit accessibility for casual users. |
| Performance Prod Apps's expert score for the 'Performance' aspect of each app. | 6.0 Surfshark VPN's performance is inconsistent, with good speeds when working but frequent connection issues that significantly impact usability. The service offers decent connection speeds and server coverage, but the frequent disconnections and advertising make it difficult to use reliably. The service works well for basic geo-blocking and content access when connected, but many users report frequent connection drops and the need to manually reconnect multiple times per day. The connection stability issues are particularly concerning given the premium pricing. The service's performance issues are particularly concerning given the premium pricing. Users expect reliability and performance from a paid service, but Surfshark VPN's connection problems make it difficult to recommend over free alternatives that offer similar performance with fewer limitations. Compared to other premium VPNs like NordVPN or ExpressVPN, Surfshark VPN's performance is below average. The connection stability issues make it difficult to justify the premium pricing, and users might find better value with alternatives that offer similar features with better reliability. | 8.0 The extension performs seamlessly, allowing you to interact with Grok without any lag or interruptions. The app handles text generation efficiently, and the image generation feature produces results quickly while maintaining good quality. The integration with X platform works smoothly, with minimal latency when accessing real-time information. Performance Highlights:
We did notice occasional performance variations, particularly during peak usage times, but these were infrequent and didn't significantly impact the user experience. The app maintains good stability across different devices and network conditions. The multimodal features, including image analysis and generation, perform consistently well, though some users have reported occasional delays with complex requests. Overall, the performance meets expectations for a modern AI assistant application. Winner in this category |
| Design Prod Apps's expert score for the 'Design' aspect of each app. | 8.0 Surfshark VPN's interface strikes a good balance between functionality and user-friendliness. The main screen provides quick access to connection controls, server selection, and key settings. The server selection process is intuitive and visually appealing, making it easy to choose servers in different countries. The app's design is clean and professional, with a modern interface that's easy on the eyes. The connection status is clearly displayed, and the kill switch toggle is easily accessible. The settings menu is well-organized, allowing users to customize their experience without feeling overwhelmed. The interface is generally user-friendly and doesn't overwhelm users with complex options. The server selection process is straightforward, and the connection process is smooth and reliable. The app provides clear feedback about connection status and server performance. Compared to other premium VPNs like NordVPN or ExpressVPN, Surfshark VPN's design is competitive and well-polished. The interface is functional and professional, with good attention to detail and user experience. The design reflects the premium positioning of the service. Winner in this category | 7.0 The design is clean and functional, following modern mobile app conventions. The interface is intuitive with a familiar chat-based layout that users will find immediately recognizable. The dark theme with X's signature styling creates a cohesive brand experience that feels premium and polished. The app's visual hierarchy is well-structured, making it easy to distinguish between different types of content - text responses, generated images, and interface elements. Design Highlights:
However, we found that the design could benefit from more customization options and that the interface occasionally feels somewhat basic compared to more feature-rich competitors. The minimalist approach works well for the core functionality but may leave power users wanting more advanced interface options. |
| Value for Money Prod Apps's expert score for the 'Value for Money' aspect of each app. | 7.5 Surfshark VPN's value proposition is strong, with unlimited device connections and comprehensive security features for a competitive price. The service offers good value for money compared to other premium VPNs, with the ability to connect unlimited devices simultaneously being a significant advantage. The service's pricing is competitive with other premium VPNs, and the unlimited device connections make it particularly attractive for families or users with multiple devices. Unlike NordVPN which limits to 10 devices, Surfshark offers unlimited connections. The comprehensive security features and ad blocking capabilities add value beyond basic VPN functionality. However, the service's value is impacted by recent connection stability issues and customer service challenges. Many users report frequent disconnections and the need to manually reconnect multiple times per day. The premium pricing doesn't translate to the reliability and performance that users expect from a paid service. Compared to free alternatives like Proton VPN or Windscribe VPN, Surfshark VPN offers more features but at a significantly higher cost. The connection stability issues make it difficult to recommend over free alternatives that offer similar performance with fewer limitations. Winner in this category | 6.0 Grok's value proposition is somewhat mixed. The requirement for X Premium+ subscription ($16/month) creates a significant barrier to entry, especially when compared to free alternatives like ChatGPT or other AI assistants. However, for users already invested in the X ecosystem, Grok provides unique value through its real-time information access and distinctive personality. Value Breakdown:
The premium features, including advanced image generation and priority access, do offer tangible benefits, but the cost may be prohibitive for casual users. We found that the value is most apparent for power users who can leverage the real-time information capabilities and advanced features regularly. For occasional users or those primarily interested in basic AI assistance, the subscription requirement may not justify the cost compared to free alternatives. |
| Ease of Use Prod Apps's expert score for the 'Ease of Use' aspect of each app. | 7.0 Surfshark VPN is generally easy to use for basic VPN functionality, with a simple one-tap connection process that requires no technical knowledge. The app's interface is intuitive, and most users can get connected quickly without any setup or configuration. The service offers automatic server selection and connection, making it accessible to users of all technical levels. The app doesn't require complex configuration, and the connection process is straightforward. The service works well for most use cases and provides good performance when functioning properly. However, the service's ease of use is compromised by recent connection stability issues. Many users report frequent connection drops and the need to manually reconnect multiple times per day. The app can be slow to connect, and some users experience issues with the auto-connect feature not working reliably. Compared to other premium VPNs like NordVPN or ExpressVPN, Surfshark VPN's ease of use is similar but not significantly better. The connection stability issues can be frustrating for users who expect reliability from a paid service, and the premium pricing doesn't translate to a significantly better user experience. | 8.0 Grok is remarkably easy to use, especially for users already familiar with chat-based AI interfaces. The onboarding process is straightforward, and the app's core functionality is immediately accessible. The chat interface is intuitive, with clear input areas and well-organized response layouts. We particularly loved how the app handles different types of interactions - text conversations, image generation, and image analysis - all through a unified interface that doesn't overwhelm users. The integration with X platform is seamless, making it easy for existing X users to access Grok. What Makes It Easy:
However, we did notice that some advanced features might not be immediately discoverable for new users, and the subscription requirement could be clearer during the initial setup process. Winner in this category |
| Security & Privacy Prod Apps's expert score for the 'Security & Privacy' aspect of each app. | 8.0 Surfshark VPN takes security and privacy seriously, with military-grade encryption and a strict no-logs policy that has been independently audited. The service uses AES-256 encryption and supports multiple VPN protocols. The kill switch protection ensures that internet traffic is blocked if the VPN connection drops. The service's no-logs policy is comprehensive and has been verified by independent security firms. Surfshark VPN is based in the Netherlands, which provides some legal protection for user privacy. The service also includes advanced features like Dynamic MultiHop for enhanced security and privacy protection. However, Surfshark VPN has faced some security concerns in the past, particularly around its acquisition by Nord Security. While the company has maintained its privacy commitments, some users remain concerned about the service's ownership and data practices. The service also lacks some advanced privacy features found in newer VPN providers. Compared to other premium VPNs like NordVPN or ExpressVPN, Surfshark VPN's security practices are solid but not exceptional. The service provides good protection for most users, but those with high security requirements might want to consider alternatives with more advanced privacy features. Winner in this category | 7.0 Grok's security and privacy practices are generally solid, with xAI implementing standard industry practices for data protection. The app requires appropriate permissions and follows modern security protocols for user authentication and data transmission. However, we noted some concerns about data sharing practices, particularly regarding the integration with X platform and potential data usage for training purposes. Security & Privacy Features:
Users should be aware that conversations and interactions may be used to improve the AI model, which is common practice but worth noting for privacy-conscious users. The app does provide basic privacy controls, but we found the privacy policy could be more transparent about specific data usage and retention policies. Overall, the security measures appear adequate for typical use cases, though users with high privacy requirements may want to review the detailed privacy terms. |
| Conclusion A summary of our findings and final thoughts for each app. | Surfshark VPN is a premium VPN service that offers excellent value for money with unlimited device connections and comprehensive security features, but its value proposition is compromised by recent connection stability issues and customer service challenges. The service provides good security and privacy protection, but the frequent disconnections and reliability problems make it difficult to recommend over free alternatives.
For users who prioritize unlimited device connections and are willing to deal with connection issues, Surfshark VPN offers a solid feature set with good performance when working. However, those seeking reliability and consistent performance might find better value with alternatives like Proton VPN that offer similar features with better stability, or Thunder VPN for a more user-friendly free experience.
Ultimately, Surfshark VPN's premium pricing doesn't translate to the reliability and performance that users expect from a paid service. While the service offers good security features, the connection stability issues make it difficult to justify the cost over free alternatives that provide similar performance with fewer limitations. | Grok stands out as a unique AI assistant with its real-time information access and distinctive personality. While the requirement for X Premium+ subscription may be a barrier for some users, those who invest in the platform will find a powerful AI tool that combines humor, intelligence, and current awareness in an engaging package. |
| Our Recommendation | ||
