Compare Surfshark VPN and NordVPN: Which App is the Best?
Surfshark VPN is a premium VPN service with 10M+ downloads and 4.6/5 rating, offering unlimited device connections, strong security features, and 3,200+ servers, though it comes with recent connection stability issues and customer service challenges. | NordVPN is a premium VPN service with 100M+ downloads and 4.6/5 rating, offering advanced security features, fast speeds, and a global server network, though it comes with a higher price point and some connection stability issues. | |
| Key Features A summary of the most important features offered by each app. |
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| Our Rating Prod Apps's expert review score for each app, based on hands-on testing and research. | 7.5 Winner in this category | 7.3 |
| Total users Total active users across all major browsers: Chrome, Edge, Firefox, and Safari. | 0 | 0 |
| Total ratings Total number of user ratings received across all supported browsers. | 0 | 0 |
| Average rating Average user rating across all browsers, calculated from available store ratings. | — ⭐ | — ⭐ |
| Entry Level Price The minimum price required to start using the app. "Free" means a free tier is available. | Free | Free |
| Android User rating and stats for the app on Android browser. |  Downloads | Downloads |
| iOS User rating and stats for the app on iOS browser. |  | |
| Features Prod Apps's expert score for the 'Features' aspect of each app. | 8.5 Surfshark VPN offers an impressive array of features that justify its premium positioning. The service includes military-grade encryption, a strict no-logs policy, and advanced security protocols. The unlimited device connections, CleanWeb 2.0 ad blocking, and Dynamic MultiHop provide comprehensive security options for different use cases. What sets Surfshark VPN apart is its unique value proposition of unlimited simultaneous connections, allowing users to protect all their devices with a single subscription. Unlike NordVPN which limits to 10 devices, Surfshark offers unlimited connections. The service also includes advanced features like Alternative ID for online privacy, built-in antivirus protection, and comprehensive ad blocking capabilities. However, the service lacks some advanced features found in newer VPN providers, such as specialized servers for specific use cases and some cutting-edge privacy features. The service also doesn't offer some advanced features like obfuscated servers or specialized streaming servers that some competitors provide. Compared to free alternatives like Proton VPN or Windscribe VPN, Surfshark VPN offers significantly more features, but the premium pricing means users need to evaluate whether these additional capabilities justify the cost. The service provides excellent value for users who need comprehensive VPN features. Winner in this category | 8.5 NordVPN offers an impressive array of features that justify its premium positioning. The service includes military-grade encryption, a strict no-logs policy, and advanced security protocols like NordLynx (based on WireGuard). The kill switch protection, double VPN, and split tunneling provide comprehensive security options for different use cases. What sets NordVPN apart is its specialized server network, including servers optimized for streaming, torrenting, and enhanced privacy. Unlike Proton VPN which offers a free tier with limited servers, NordVPN provides access to 7,000+ servers across 60+ countries. The service also includes Threat Protection for ad and malware blocking, which adds value beyond basic VPN functionality. The ability to connect up to 10 devices simultaneously is generous for most users. However, some advanced features like Meshnet (which was recently discontinued) and certain specialized servers may not be available in all regions. The service also lacks some cutting-edge features found in newer VPN providers, but it covers all the essential security and privacy needs effectively. Compared to free alternatives like Proton VPN or Windscribe VPN, NordVPN offers significantly more features, but the premium pricing means users need to evaluate whether these additional capabilities justify the cost. Winner in this category |
| Performance Prod Apps's expert score for the 'Performance' aspect of each app. | 6.0 Surfshark VPN's performance is inconsistent, with good speeds when working but frequent connection issues that significantly impact usability. The service offers decent connection speeds and server coverage, but the frequent disconnections and advertising make it difficult to use reliably. The service works well for basic geo-blocking and content access when connected, but many users report frequent connection drops and the need to manually reconnect multiple times per day. The connection stability issues are particularly concerning given the premium pricing. The service's performance issues are particularly concerning given the premium pricing. Users expect reliability and performance from a paid service, but Surfshark VPN's connection problems make it difficult to recommend over free alternatives that offer similar performance with fewer limitations. Compared to other premium VPNs like NordVPN or ExpressVPN, Surfshark VPN's performance is below average. The connection stability issues make it difficult to justify the premium pricing, and users might find better value with alternatives that offer similar features with better reliability. Winner in this category | 6.0 NordVPN's performance is inconsistent, with good speeds when working but frequent connection issues that impact usability. The service offers fast connection speeds with the NordLynx protocol, and the extensive server network provides good coverage for most use cases. The service works well for streaming and geo-blocking when connected. However, the service's performance is significantly impacted by connection stability issues. Many users report frequent disconnections, slow connection times, and the need to manually reconnect multiple times per day. The auto-connect feature doesn't work reliably, and some users experience issues with the app not connecting at all. The service's performance issues are particularly concerning given the premium pricing. Users expect reliability and performance from a paid service, but NordVPN's connection problems make it difficult to recommend over free alternatives that offer similar performance with fewer limitations. Compared to other premium VPNs like ExpressVPN or Surfshark VPN, NordVPN's performance is below average. The connection stability issues make it difficult to justify the premium pricing, and users might find better value with alternatives that offer similar features with better reliability. Winner in this category |
| Design Prod Apps's expert score for the 'Design' aspect of each app. | 8.0 Surfshark VPN's interface strikes a good balance between functionality and user-friendliness. The main screen provides quick access to connection controls, server selection, and key settings. The server selection process is intuitive and visually appealing, making it easy to choose servers in different countries. The app's design is clean and professional, with a modern interface that's easy on the eyes. The connection status is clearly displayed, and the kill switch toggle is easily accessible. The settings menu is well-organized, allowing users to customize their experience without feeling overwhelmed. The interface is generally user-friendly and doesn't overwhelm users with complex options. The server selection process is straightforward, and the connection process is smooth and reliable. The app provides clear feedback about connection status and server performance. Compared to other premium VPNs like NordVPN or ExpressVPN, Surfshark VPN's design is competitive and well-polished. The interface is functional and professional, with good attention to detail and user experience. The design reflects the premium positioning of the service. Winner in this category | 7.5 NordVPN's interface strikes a good balance between functionality and user-friendliness. The main screen provides quick access to connection controls, server selection, and key settings. The map-based server selection is intuitive and visually appealing, making it easy to choose servers in different countries. The app's design is clean and professional, with a dark theme that's easy on the eyes. The connection status is clearly displayed, and the kill switch toggle is easily accessible. The settings menu is well-organized, allowing users to customize their experience without feeling overwhelmed. However, some users have reported issues with the interface, particularly around server selection and connection management. The app can sometimes feel clunky when switching between servers, and the connection process isn't always as smooth as advertised. The recent interface updates have received mixed feedback from users. Compared to other premium VPNs like ExpressVPN or Surfshark VPN, NordVPN's design is competitive but not exceptional. The interface is functional and professional, but it lacks some of the polish and refinement found in newer VPN services. |
| Value for Money Prod Apps's expert score for the 'Value for Money' aspect of each app. | 7.5 Surfshark VPN's value proposition is strong, with unlimited device connections and comprehensive security features for a competitive price. The service offers good value for money compared to other premium VPNs, with the ability to connect unlimited devices simultaneously being a significant advantage. The service's pricing is competitive with other premium VPNs, and the unlimited device connections make it particularly attractive for families or users with multiple devices. Unlike NordVPN which limits to 10 devices, Surfshark offers unlimited connections. The comprehensive security features and ad blocking capabilities add value beyond basic VPN functionality. However, the service's value is impacted by recent connection stability issues and customer service challenges. Many users report frequent disconnections and the need to manually reconnect multiple times per day. The premium pricing doesn't translate to the reliability and performance that users expect from a paid service. Compared to free alternatives like Proton VPN or Windscribe VPN, Surfshark VPN offers more features but at a significantly higher cost. The connection stability issues make it difficult to recommend over free alternatives that offer similar performance with fewer limitations. Winner in this category | 6.5 NordVPN's value proposition is mixed, with strong security features but questionable reliability for the premium price. The service offers comprehensive security features, extensive server network, and good performance when working properly. The ability to connect up to 10 devices simultaneously is generous for most users. However, the service's value is significantly impacted by connection stability issues and customer service challenges. Many users report frequent disconnections and the need to manually reconnect multiple times per day. The premium pricing doesn't translate to the reliability and performance that users expect from a paid service. The service's pricing is competitive with other premium VPNs, but the connection issues make it difficult to justify the cost. Users who prioritize security and are willing to deal with connection problems might find value in the service, but those seeking reliability and performance might be better served by alternatives like Proton VPN. Compared to free alternatives like Proton VPN or Windscribe VPN, NordVPN offers more features but at a significantly higher cost. The connection stability issues make it difficult to recommend over free alternatives that offer similar performance with fewer limitations. |
| Ease of Use Prod Apps's expert score for the 'Ease of Use' aspect of each app. | 7.0 Surfshark VPN is generally easy to use for basic VPN functionality, with a simple one-tap connection process that requires no technical knowledge. The app's interface is intuitive, and most users can get connected quickly without any setup or configuration. The service offers automatic server selection and connection, making it accessible to users of all technical levels. The app doesn't require complex configuration, and the connection process is straightforward. The service works well for most use cases and provides good performance when functioning properly. However, the service's ease of use is compromised by recent connection stability issues. Many users report frequent connection drops and the need to manually reconnect multiple times per day. The app can be slow to connect, and some users experience issues with the auto-connect feature not working reliably. Compared to other premium VPNs like NordVPN or ExpressVPN, Surfshark VPN's ease of use is similar but not significantly better. The connection stability issues can be frustrating for users who expect reliability from a paid service, and the premium pricing doesn't translate to a significantly better user experience. Winner in this category | 7.0 NordVPN is generally easy to use for basic VPN functionality, with a simple one-tap connection process. The app's interface is intuitive, and most users can get connected quickly without technical knowledge. The automatic server selection works well for most use cases, and the connection process is straightforward. However, the service's ease of use is compromised by several factors. Many users report frequent connection drops and the need to manually reconnect multiple times per day. The app can be slow to connect, and some users experience issues with the auto-connect feature not working reliably. The connection process isn't always as smooth as expected from a premium service. The service also lacks some user-friendly features found in competitors. The server selection process can be confusing, and the app doesn't always provide clear feedback about connection status. Some users report issues with the kill switch not working properly, which can compromise security. Compared to free alternatives like Proton VPN or Windscribe VPN, NordVPN's ease of use is similar but not significantly better. The premium pricing doesn't translate to a significantly better user experience, and the connection stability issues can be frustrating for users who expect reliability from a paid service. Winner in this category |
| Security & Privacy Prod Apps's expert score for the 'Security & Privacy' aspect of each app. | 8.0 Surfshark VPN takes security and privacy seriously, with military-grade encryption and a strict no-logs policy that has been independently audited. The service uses AES-256 encryption and supports multiple VPN protocols. The kill switch protection ensures that internet traffic is blocked if the VPN connection drops. The service's no-logs policy is comprehensive and has been verified by independent security firms. Surfshark VPN is based in the Netherlands, which provides some legal protection for user privacy. The service also includes advanced features like Dynamic MultiHop for enhanced security and privacy protection. However, Surfshark VPN has faced some security concerns in the past, particularly around its acquisition by Nord Security. While the company has maintained its privacy commitments, some users remain concerned about the service's ownership and data practices. The service also lacks some advanced privacy features found in newer VPN providers. Compared to other premium VPNs like NordVPN or ExpressVPN, Surfshark VPN's security practices are solid but not exceptional. The service provides good protection for most users, but those with high security requirements might want to consider alternatives with more advanced privacy features. Winner in this category | 8.0 NordVPN takes security and privacy seriously, with military-grade encryption and a strict no-logs policy that has been independently audited. The service uses AES-256 encryption and supports multiple VPN protocols including OpenVPN and NordLynx. The kill switch protection ensures that internet traffic is blocked if the VPN connection drops. The service's no-logs policy is comprehensive and has been verified by independent security firms. NordVPN is based in Panama, which provides some legal protection for user privacy. The service also includes advanced features like double VPN and split tunneling for enhanced security. However, NordVPN has faced some security concerns in the past, including a data breach in 2019. While the company has since improved its security practices, some users remain concerned about the service's track record. The service also lacks some advanced privacy features found in newer VPN providers. Compared to other premium VPNs like ExpressVPN or Surfshark VPN, NordVPN's security practices are solid but not exceptional. The service provides good protection for most users, but those with high security requirements might want to consider alternatives with more advanced privacy features. Winner in this category |
| Conclusion A summary of our findings and final thoughts for each app. | Surfshark VPN is a premium VPN service that offers excellent value for money with unlimited device connections and comprehensive security features, but its value proposition is compromised by recent connection stability issues and customer service challenges. The service provides good security and privacy protection, but the frequent disconnections and reliability problems make it difficult to recommend over free alternatives.
For users who prioritize unlimited device connections and are willing to deal with connection issues, Surfshark VPN offers a solid feature set with good performance when working. However, those seeking reliability and consistent performance might find better value with alternatives like Proton VPN that offer similar features with better stability, or Thunder VPN for a more user-friendly free experience.
Ultimately, Surfshark VPN's premium pricing doesn't translate to the reliability and performance that users expect from a paid service. While the service offers good security features, the connection stability issues make it difficult to justify the cost over free alternatives that provide similar performance with fewer limitations. | NordVPN is a premium VPN service that offers comprehensive security features and extensive server coverage, but its value proposition is compromised by connection stability issues and customer service challenges. The service provides good security and privacy protection, but the frequent disconnections and reliability problems make it difficult to recommend over free alternatives.
For users who prioritize security and are willing to deal with connection issues, NordVPN offers a solid feature set with good performance when working. However, those seeking reliability and consistent performance might find better value with alternatives like Proton VPN that offer similar features with better stability, or Thunder VPN for a more user-friendly free experience.
Ultimately, NordVPN's premium pricing doesn't translate to the reliability and performance that users expect from a paid service. While the service offers good security features, the connection stability issues make it difficult to justify the cost over free alternatives that provide similar performance with fewer limitations. |
| Our Recommendation | ||
