Compare Poe AI Chat and Surfshark VPN: Which App is the Best?
Surfshark VPN is a premium VPN service with 10M+ downloads and 4.6/5 rating, offering unlimited device connections, strong security features, and 3,200+ servers, though it comes with recent connection stability issues and customer service challenges. | Poe is a comprehensive AI chat platform that brings together the best AI models in one place, offering everything from text conversations to image and video generation with a user-friendly interface. | |
| Key Features A summary of the most important features offered by each app. |
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| Our Rating Prod Apps's expert review score for each app, based on hands-on testing and research. | 7.5 | 8.4 Winner in this category |
| Total users Total active users across all major browsers: Chrome, Edge, Firefox, and Safari. | 0 | 0 |
| Total ratings Total number of user ratings received across all supported browsers. | 0 | 0 |
| Average rating Average user rating across all browsers, calculated from available store ratings. | — ⭐ | — ⭐ |
| Entry Level Price The minimum price required to start using the app. "Free" means a free tier is available. | Free | Free |
| Android User rating and stats for the app on Android browser. |  Downloads | Downloads |
| iOS User rating and stats for the app on iOS browser. |  | |
| Features Prod Apps's expert score for the 'Features' aspect of each app. | 8.5 Surfshark VPN offers an impressive array of features that justify its premium positioning. The service includes military-grade encryption, a strict no-logs policy, and advanced security protocols. The unlimited device connections, CleanWeb 2.0 ad blocking, and Dynamic MultiHop provide comprehensive security options for different use cases. What sets Surfshark VPN apart is its unique value proposition of unlimited simultaneous connections, allowing users to protect all their devices with a single subscription. Unlike NordVPN which limits to 10 devices, Surfshark offers unlimited connections. The service also includes advanced features like Alternative ID for online privacy, built-in antivirus protection, and comprehensive ad blocking capabilities. However, the service lacks some advanced features found in newer VPN providers, such as specialized servers for specific use cases and some cutting-edge privacy features. The service also doesn't offer some advanced features like obfuscated servers or specialized streaming servers that some competitors provide. Compared to free alternatives like Proton VPN or Windscribe VPN, Surfshark VPN offers significantly more features, but the premium pricing means users need to evaluate whether these additional capabilities justify the cost. The service provides excellent value for users who need comprehensive VPN features. | 9.0 Poe delivers an impressive array of AI features that truly sets it apart from other chat applications. During our testing, we found access to multiple cutting-edge AI models including GPT-4.5, Claude 3.7 Sonnet, and Gemini 2.0, all working seamlessly within a single interface. This multi-model approach allows users to compare responses and choose the best AI for their specific needs. Key features that stood out during our testing include:
User reviews consistently praise the quality and speed of AI responses, with many noting that Poe provides "detailed explanations" and "fast response" times. The app's ability to handle complex queries while maintaining conversational flow impressed us during testing. However, some users mentioned limitations with the free tier's point system, which can restrict heavy usage. We rate features at 9.0—excellent overall capabilities with room for improvement in the freemium model. Winner in this category |
| Performance Prod Apps's expert score for the 'Performance' aspect of each app. | 6.0 Surfshark VPN's performance is inconsistent, with good speeds when working but frequent connection issues that significantly impact usability. The service offers decent connection speeds and server coverage, but the frequent disconnections and advertising make it difficult to use reliably. The service works well for basic geo-blocking and content access when connected, but many users report frequent connection drops and the need to manually reconnect multiple times per day. The connection stability issues are particularly concerning given the premium pricing. The service's performance issues are particularly concerning given the premium pricing. Users expect reliability and performance from a paid service, but Surfshark VPN's connection problems make it difficult to recommend over free alternatives that offer similar performance with fewer limitations. Compared to other premium VPNs like NordVPN or ExpressVPN, Surfshark VPN's performance is below average. The connection stability issues make it difficult to justify the premium pricing, and users might find better value with alternatives that offer similar features with better reliability. | 8.5 The app performs seamlessly, allowing you to chat with AI models without any lag or interruptions. We found consistently fast response times and reliable functionality, though there are some technical issues that occasionally impact the user experience. Performance highlights include:
User reviews frequently praise Poe's performance, with comments like "fast response, detailed explanation" and "extremely important and reliable." Many users appreciate the quick turnaround time for AI responses, which is crucial for maintaining engaging conversations. However, some users report occasional issues including app crashes, with one user noting "just kicks me out of the app" during use. The point system's daily reset can also cause performance-related frustrations when users hit their limits. Overall, Poe delivers solid performance that supports its core functionality well, with room for improvement in stability. We rate performance at 8.5—strong overall performance with occasional technical issues. Winner in this category |
| Design Prod Apps's expert score for the 'Design' aspect of each app. | 8.0 Surfshark VPN's interface strikes a good balance between functionality and user-friendliness. The main screen provides quick access to connection controls, server selection, and key settings. The server selection process is intuitive and visually appealing, making it easy to choose servers in different countries. The app's design is clean and professional, with a modern interface that's easy on the eyes. The connection status is clearly displayed, and the kill switch toggle is easily accessible. The settings menu is well-organized, allowing users to customize their experience without feeling overwhelmed. The interface is generally user-friendly and doesn't overwhelm users with complex options. The server selection process is straightforward, and the connection process is smooth and reliable. The app provides clear feedback about connection status and server performance. Compared to other premium VPNs like NordVPN or ExpressVPN, Surfshark VPN's design is competitive and well-polished. The interface is functional and professional, with good attention to detail and user experience. The design reflects the premium positioning of the service. | 8.5 The design is clean and intuitive, making it easy to get started right away. We loved the minimalist approach that puts the focus on conversations rather than distracting visual elements. What users love most is the intuitive chat interface and the well-organized model selection. It's super easy to navigate and quickly find what you need. The conversation layout is straightforward and easy to follow, with clear distinction between user messages and AI responses. Design highlights we appreciated include:
User reviews frequently mention the app's "user-friendly interface" and "smooth" experience. Many users appreciate how the design doesn't interfere with the core functionality of AI conversations. However, some users noted that the point system interface could be clearer, and a few mentioned that the app occasionally feels "guilt-tripping" when promoting premium features. The overall design successfully creates an environment where users can focus on their AI interactions without unnecessary distractions. We rate design at 8.5—strong visual appeal with minor areas for improvement in user guidance. Winner in this category |
| Value for Money Prod Apps's expert score for the 'Value for Money' aspect of each app. | 7.5 Surfshark VPN's value proposition is strong, with unlimited device connections and comprehensive security features for a competitive price. The service offers good value for money compared to other premium VPNs, with the ability to connect unlimited devices simultaneously being a significant advantage. The service's pricing is competitive with other premium VPNs, and the unlimited device connections make it particularly attractive for families or users with multiple devices. Unlike NordVPN which limits to 10 devices, Surfshark offers unlimited connections. The comprehensive security features and ad blocking capabilities add value beyond basic VPN functionality. However, the service's value is impacted by recent connection stability issues and customer service challenges. Many users report frequent disconnections and the need to manually reconnect multiple times per day. The premium pricing doesn't translate to the reliability and performance that users expect from a paid service. Compared to free alternatives like Proton VPN or Windscribe VPN, Surfshark VPN offers more features but at a significantly higher cost. The connection stability issues make it difficult to recommend over free alternatives that offer similar performance with fewer limitations. | 8.0 Poe's value proposition is strong, particularly when considering the quality and variety of AI models available. Our analysis of the freemium model reveals a thoughtful balance between accessibility and premium features, though the point system in the free tier has generated mixed user reactions. Value considerations include:
User reviews reflect this mixed value perception. Many users praise the app as "the best AI ever" and appreciate the free access to powerful models. However, some users express frustration with the point system, noting that it can feel limiting for heavy usage. Comments like "all the app seems to do is just guilt trip you into giving them money" indicate that the freemium model's limitations are noticeable. For casual users, the free tier provides excellent value, while power users will find the premium subscription worthwhile for unlimited access. We rate value for money at 8.0—good overall value with some friction in the freemium model. Winner in this category |
| Ease of Use Prod Apps's expert score for the 'Ease of Use' aspect of each app. | 7.0 Surfshark VPN is generally easy to use for basic VPN functionality, with a simple one-tap connection process that requires no technical knowledge. The app's interface is intuitive, and most users can get connected quickly without any setup or configuration. The service offers automatic server selection and connection, making it accessible to users of all technical levels. The app doesn't require complex configuration, and the connection process is straightforward. The service works well for most use cases and provides good performance when functioning properly. However, the service's ease of use is compromised by recent connection stability issues. Many users report frequent connection drops and the need to manually reconnect multiple times per day. The app can be slow to connect, and some users experience issues with the auto-connect feature not working reliably. Compared to other premium VPNs like NordVPN or ExpressVPN, Surfshark VPN's ease of use is similar but not significantly better. The connection stability issues can be frustrating for users who expect reliability from a paid service, and the premium pricing doesn't translate to a significantly better user experience. | 9.0 We can't think of a simpler AI chat app to start with than this one. The best part? It works seamlessly right out of the box, no complex setup needed. Installing it is a breeze, and you can easily start chatting with AI models almost immediately. Once installed, the interface is intuitive and easy to grasp. The chat interface feels familiar and intuitive, similar to popular messaging apps. Ease of use highlights include:
User reviews consistently praise Poe's ease of use, with comments like "makes my life easy," "very interactive," and "answers all of my questions politely and friendly." Many users appreciate how the app simplifies complex AI interactions into natural conversations. However, some users mentioned confusion about the point system and occasional app crashes that can interrupt the user experience. The email verification requirement for certain features was also noted as a potential barrier. Overall, Poe successfully demystifies AI technology for everyday users. We rate ease of use at 9.0—excellent accessibility with minor technical issues. Winner in this category |
| Security & Privacy Prod Apps's expert score for the 'Security & Privacy' aspect of each app. | 8.0 Surfshark VPN takes security and privacy seriously, with military-grade encryption and a strict no-logs policy that has been independently audited. The service uses AES-256 encryption and supports multiple VPN protocols. The kill switch protection ensures that internet traffic is blocked if the VPN connection drops. The service's no-logs policy is comprehensive and has been verified by independent security firms. Surfshark VPN is based in the Netherlands, which provides some legal protection for user privacy. The service also includes advanced features like Dynamic MultiHop for enhanced security and privacy protection. However, Surfshark VPN has faced some security concerns in the past, particularly around its acquisition by Nord Security. While the company has maintained its privacy commitments, some users remain concerned about the service's ownership and data practices. The service also lacks some advanced privacy features found in newer VPN providers. Compared to other premium VPNs like NordVPN or ExpressVPN, Surfshark VPN's security practices are solid but not exceptional. The service provides good protection for most users, but those with high security requirements might want to consider alternatives with more advanced privacy features. Winner in this category | 7.5 Poe's security and privacy practices present a mixed picture that requires careful consideration. We found that the app does implement some positive privacy measures, but there are areas where user data protection could be improved. Security and privacy considerations include:
User reviews show mixed feelings about privacy, with some users expressing concerns about data collection while others appreciate the transparency about how their data is used. The fact that conversations are processed by multiple AI providers means users should be mindful about sharing sensitive information. While Poe's privacy practices are generally in line with industry standards for AI chat applications, users seeking maximum privacy should be aware that their conversations are not end-to-end encrypted and may be used for AI training. We rate security and privacy at 7.5—adequate protection with room for improvement in data handling transparency. |
| Conclusion A summary of our findings and final thoughts for each app. | Surfshark VPN is a premium VPN service that offers excellent value for money with unlimited device connections and comprehensive security features, but its value proposition is compromised by recent connection stability issues and customer service challenges. The service provides good security and privacy protection, but the frequent disconnections and reliability problems make it difficult to recommend over free alternatives.
For users who prioritize unlimited device connections and are willing to deal with connection issues, Surfshark VPN offers a solid feature set with good performance when working. However, those seeking reliability and consistent performance might find better value with alternatives like Proton VPN that offer similar features with better stability, or Thunder VPN for a more user-friendly free experience.
Ultimately, Surfshark VPN's premium pricing doesn't translate to the reliability and performance that users expect from a paid service. While the service offers good security features, the connection stability issues make it difficult to justify the cost over free alternatives that provide similar performance with fewer limitations. | Poe stands out as one of the most comprehensive AI chat platforms available. It brings together multiple cutting-edge AI models in a single, well-designed interface. Our testing showed consistently high-quality responses and a smooth user experience that makes AI interactions feel natural and productive. The app's versatility is its biggest strength. Whether you need help with research, creative writing, coding, or just casual conversation, Poe provides the right AI tools for the job. The point system in the free version might limit heavy users, but the premium subscription offers excellent value for those who rely on AI assistance regularly. With its combination of powerful AI models, custom bot creation, and multimedia generation capabilities, Poe represents the future of AI interaction. We highly recommend it for anyone serious about leveraging AI technology. |
| Our Recommendation | ||
