Surfshark VPN is a premium VPN service with 10M+ downloads and 4.6/5 rating, offering unlimited device connections, strong security features, and 3,200+ servers, though it comes with recent connection stability issues and customer service challenges. | Turbo VPN is a popular free VPN service with 100M+ downloads, offering fast connections and unlimited bandwidth, though it comes with significant advertising that impacts the user experience. | Windscribe VPN is a privacy-focused VPN service with 10M+ downloads and 4.7/5 rating, offering a generous free tier with 10GB monthly data, strong security features, and court-proven privacy protection, though it has faced some recent connection issues and billing concerns. | |
Key Features A summary of the most important features offered by each app. |
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Our Rating Prod Apps's expert review score for each app, based on hands-on testing and research. | 7.5 | 5.3 | 7.9 Winner in this category |
Total users Total active users across all major browsers: Chrome, Edge, Firefox, and Safari. | 0 | 0 | 0 |
Total ratings Total number of user ratings received across all supported browsers. | 0 | 0 | 0 |
Average rating Average user rating across all browsers, calculated from available store ratings. | — ⭐ | — ⭐ | — ⭐ |
Entry Level Price The minimum price required to start using the app. "Free" means a free tier is available. | Free | Free | Free |
Android User rating and stats for the app on Android browser. | ![]() Downloads | ![]() Downloads | ![]() Downloads |
iOS User rating and stats for the app on iOS browser. | ![]() | ![]() | ![]() |
Features Prod Apps's expert score for the 'Features' aspect of each app. | 8.5 Surfshark VPN offers an impressive array of features that justify its premium positioning. The service includes military-grade encryption, a strict no-logs policy, and advanced security protocols. The unlimited device connections, CleanWeb 2.0 ad blocking, and Dynamic MultiHop provide comprehensive security options for different use cases. What sets Surfshark VPN apart is its unique value proposition of unlimited simultaneous connections, allowing users to protect all their devices with a single subscription. Unlike NordVPN which limits to 10 devices, Surfshark offers unlimited connections. The service also includes advanced features like Alternative ID for online privacy, built-in antivirus protection, and comprehensive ad blocking capabilities. However, the service lacks some advanced features found in newer VPN providers, such as specialized servers for specific use cases and some cutting-edge privacy features. The service also doesn't offer some advanced features like obfuscated servers or specialized streaming servers that some competitors provide. Compared to free alternatives like Proton VPN or Windscribe VPN, Surfshark VPN offers significantly more features, but the premium pricing means users need to evaluate whether these additional capabilities justify the cost. The service provides excellent value for users who need comprehensive VPN features. Winner in this category | 6.0 Turbo VPN delivers a solid foundation of core VPN features that meet the basic needs of most users. The app's feature set is straightforward and focused on simplicity rather than advanced functionality, which aligns well with its target audience of casual VPN users. Key features we found most valuable include:
However, Turbo VPN lacks many advanced features that users expect from premium VPN services. There's no kill switch to protect against connection drops, no split tunneling to route specific apps through the VPN, and no specialized servers for streaming or torrenting. The server selection is limited compared to premium alternatives, and there's no way to manually choose specific server locations in the free version. While the core features work well for basic privacy and geo-unblocking needs, power users will find the feature set limiting. For users who need advanced features like kill switches, split tunneling, or specialized servers, alternatives like Proton VPN offer more comprehensive free tiers, while NordVPN provides extensive advanced features for premium users. We rate features at 6.0 out of 10—good for basic VPN needs but lacking the depth and reliability that serious users require. | 8.0 Windscribe VPN offers a comprehensive set of features that justify its privacy-focused positioning. The service includes military-grade encryption, a strict no-logs policy, and advanced security protocols. The generous free tier with 10GB monthly data, tracker blocking, and split tunneling provide comprehensive security options for different use cases. What sets Windscribe VPN apart is its unique approach to free VPN services, offering 10GB of monthly data with no time limits and access to core global server locations. Unlike Turbo VPN with ads, Windscribe offers a cleaner 10GB free tier. The service also includes advanced features like tracker blocking, threat protection, and split tunneling for enhanced security and privacy protection. However, the service lacks some advanced features found in newer VPN providers, such as specialized servers for specific use cases and some cutting-edge privacy features. The service also doesn't offer some advanced features like obfuscated servers or specialized streaming servers that some competitors provide. Compared to other free VPNs like Proton VPN or Thunder VPN, Windscribe VPN offers significantly more features, but the connection stability issues make it difficult to recommend over more reliable alternatives. The service provides good value for users who need comprehensive VPN features. |
Performance Prod Apps's expert score for the 'Performance' aspect of each app. | 6.0 Surfshark VPN's performance is inconsistent, with good speeds when working but frequent connection issues that significantly impact usability. The service offers decent connection speeds and server coverage, but the frequent disconnections and advertising make it difficult to use reliably. The service works well for basic geo-blocking and content access when connected, but many users report frequent connection drops and the need to manually reconnect multiple times per day. The connection stability issues are particularly concerning given the premium pricing. The service's performance issues are particularly concerning given the premium pricing. Users expect reliability and performance from a paid service, but Surfshark VPN's connection problems make it difficult to recommend over free alternatives that offer similar performance with fewer limitations. Compared to other premium VPNs like NordVPN or ExpressVPN, Surfshark VPN's performance is below average. The connection stability issues make it difficult to justify the premium pricing, and users might find better value with alternatives that offer similar features with better reliability. | 5.5 Turbo VPN's performance presents a mixed picture that reflects the challenges of maintaining a free VPN service with heavy advertising monetization. While the app can deliver fast connections when working properly, reliability issues and the advertising model significantly impact the overall performance experience. Performance strengths include:
However, significant performance issues undermine the user experience:
User reviews reveal a pattern of performance degradation, with newer reviews showing more complaints about connection stability and speed issues. The app's heavy reliance on advertising revenue may be impacting server quality and maintenance, leading to the performance decline observed in recent reviews. For users seeking reliable performance, alternatives like Proton VPN offer more consistent free performance with better server maintenance, while NordVPN provides premium performance with dedicated servers and better reliability guarantees. We rate performance at 5.5 out of 10—good speeds when working but undermined by frequent connection drops and advertising interruptions that create an inconsistent and frustrating user experience. | 6.5 Windscribe VPN's performance is inconsistent, with good speeds when working but frequent connection issues that significantly impact usability. The service offers decent connection speeds and server coverage, but the frequent disconnections and connection problems make it difficult to use reliably. The service works well for basic geo-blocking and content access when connected, but many users report frequent connection drops and the need to manually reconnect multiple times per day. The connection stability issues are particularly concerning given the privacy-focused positioning. The service's performance issues are particularly concerning given the privacy-focused positioning. Users expect reliability and performance from a privacy-focused service, but Windscribe VPN's connection problems make it difficult to recommend over more reliable alternatives that offer similar features with better performance. Compared to other privacy-focused VPNs like Proton VPN or NordVPN, Windscribe VPN's performance is below average. The connection stability issues make it difficult to justify the privacy-focused positioning, and users might find better value with alternatives that offer similar features with better reliability. Winner in this category |
Design Prod Apps's expert score for the 'Design' aspect of each app. | 8.0 Surfshark VPN's interface strikes a good balance between functionality and user-friendliness. The main screen provides quick access to connection controls, server selection, and key settings. The server selection process is intuitive and visually appealing, making it easy to choose servers in different countries. The app's design is clean and professional, with a modern interface that's easy on the eyes. The connection status is clearly displayed, and the kill switch toggle is easily accessible. The settings menu is well-organized, allowing users to customize their experience without feeling overwhelmed. The interface is generally user-friendly and doesn't overwhelm users with complex options. The server selection process is straightforward, and the connection process is smooth and reliable. The app provides clear feedback about connection status and server performance. Compared to other premium VPNs like NordVPN or ExpressVPN, Surfshark VPN's design is competitive and well-polished. The interface is functional and professional, with good attention to detail and user experience. The design reflects the premium positioning of the service. | 5.5 Turbo VPN's design philosophy centers on simplicity and accessibility, which works well for its target audience of casual VPN users. The interface is clean and uncluttered, with a prominent connect button that makes the core functionality immediately obvious to new users. Design strengths we observed include:
However, the design experience is significantly compromised by the advertising model. The requirement to watch 4 ads to connect and 4 more to disconnect creates a jarring user experience that breaks the otherwise clean interface. Users frequently mention that the ads feel intrusive and disrupt the app's flow, making what should be a simple action feel cumbersome. Additionally, the ads themselves are often inappropriate or malicious, with users reporting redirects to scam websites and inappropriate content. This undermines the otherwise user-friendly design and makes the app feel more like an advertising platform than a privacy tool. While the core interface design is solid, the advertising intrusions significantly impact the overall design experience. For users who value a clean, uninterrupted interface, alternatives like Proton VPN offer a more polished design without advertising interruptions, while Windscribe VPN provides a cleaner free experience with less aggressive monetization. We rate design at 5.5 out of 10—good core design principles undermined by intrusive advertising that compromises the user experience. | 8.5 Windscribe VPN's interface strikes an excellent balance between functionality and user-friendliness. The main screen provides quick access to connection controls, server selection, and key settings. The server selection process is intuitive and visually appealing, making it easy to choose servers in different countries. The app's design is clean and professional, with a modern interface that's easy on the eyes. The connection status is clearly displayed, and the kill switch toggle is easily accessible. The settings menu is well-organized, allowing users to customize their experience without feeling overwhelmed. The interface is generally user-friendly and doesn't overwhelm users with complex options. The server selection process is straightforward, and the connection process is smooth and reliable. The app provides clear feedback about connection status and server performance. Compared to other privacy-focused VPNs like Proton VPN or NordVPN, Windscribe VPN's design is competitive and well-polished. The interface is functional and professional, with good attention to detail and user experience. The design reflects the privacy-focused positioning of the service. Winner in this category |
Value for Money Prod Apps's expert score for the 'Value for Money' aspect of each app. | 7.5 Surfshark VPN's value proposition is strong, with unlimited device connections and comprehensive security features for a competitive price. The service offers good value for money compared to other premium VPNs, with the ability to connect unlimited devices simultaneously being a significant advantage. The service's pricing is competitive with other premium VPNs, and the unlimited device connections make it particularly attractive for families or users with multiple devices. Unlike NordVPN which limits to 10 devices, Surfshark offers unlimited connections. The comprehensive security features and ad blocking capabilities add value beyond basic VPN functionality. However, the service's value is impacted by recent connection stability issues and customer service challenges. Many users report frequent disconnections and the need to manually reconnect multiple times per day. The premium pricing doesn't translate to the reliability and performance that users expect from a paid service. Compared to free alternatives like Proton VPN or Windscribe VPN, Surfshark VPN offers more features but at a significantly higher cost. The connection stability issues make it difficult to recommend over free alternatives that offer similar performance with fewer limitations. | 5.5 Turbo VPN's value proposition is fundamentally compromised by its advertising model and billing practices, creating a confusing experience where the free tier's value is undermined by its own monetization strategy. Value strengths include:
However, the free tier's value is significantly compromised by the advertising model:
The premium pricing is more reasonable than Now VPN ($0.99-$69.99), but the billing issues and poor customer support undermine confidence in the service. Premium VPN services like NordVPN and Surfshark VPN offer more comprehensive features, better privacy protection, and more transparent pricing for similar or lower costs. For users seeking genuine value, alternatives like Proton VPN offer a more generous free tier with better privacy protection and fewer restrictions, while Windscribe VPN provides a more respectful free experience with clearer upgrade paths. We rate value for money at 5.5 out of 10—good value in theory but severely undermined by advertising and billing issues that make the free experience feel more like a trial than a genuine free service. | 8.0 Windscribe VPN's value proposition is strong, with a generous free tier and comprehensive security features for a competitive price. The service offers excellent value for money compared to other VPNs, with the ability to get 10GB of monthly data for free being a significant advantage. The service's pricing is competitive with other VPNs, and the generous free tier makes it particularly attractive for users who want to try the service before committing to a paid plan. Unlike Turbo VPN with ads, Windscribe offers a cleaner 10GB free tier. The comprehensive security features and privacy protection add value beyond basic VPN functionality. However, the service's value is impacted by recent connection stability issues and billing concerns. Many users report frequent disconnections and the need to manually reconnect multiple times per day. The connection stability issues make it difficult to recommend over more reliable alternatives like Proton VPN. Compared to other free VPNs like Proton VPN or Thunder VPN, Windscribe VPN offers more features but at a significantly higher cost. The connection stability issues make it difficult to recommend over free alternatives that offer similar performance with fewer limitations. Winner in this category |
Ease of Use Prod Apps's expert score for the 'Ease of Use' aspect of each app. | 7.0 Surfshark VPN is generally easy to use for basic VPN functionality, with a simple one-tap connection process that requires no technical knowledge. The app's interface is intuitive, and most users can get connected quickly without any setup or configuration. The service offers automatic server selection and connection, making it accessible to users of all technical levels. The app doesn't require complex configuration, and the connection process is straightforward. The service works well for most use cases and provides good performance when functioning properly. However, the service's ease of use is compromised by recent connection stability issues. Many users report frequent connection drops and the need to manually reconnect multiple times per day. The app can be slow to connect, and some users experience issues with the auto-connect feature not working reliably. Compared to other premium VPNs like NordVPN or ExpressVPN, Surfshark VPN's ease of use is similar but not significantly better. The connection stability issues can be frustrating for users who expect reliability from a paid service, and the premium pricing doesn't translate to a significantly better user experience. | 4.5 Turbo VPN's ease of use is fundamentally compromised by its advertising model, despite having a simple core interface. While the app's basic functionality is straightforward, the requirement to watch multiple ads for basic actions creates a frustrating user experience. Usability strengths include:
However, the ease of use is severely undermined by the advertising model and forced interactions. The requirement to watch 4 ads to connect and 4 more to disconnect transforms what should be a simple one-tap action into a frustrating experience. Users consistently report that these ads make the app feel "pushy" and interrupt their workflow. Additionally, the ads themselves are often inappropriate or malicious, with users reporting redirects to scam websites and inappropriate content. This creates a poor user experience that goes beyond simple inconvenience and into potentially harmful territory. While the core interface is genuinely easy to use, the advertising interruptions and forced interactions significantly compromise the overall user experience. For users seeking a truly hassle-free VPN experience, alternatives like Proton VPN offer a cleaner free tier without forced interactions, while Windscribe VPN provides a more respectful free experience with fewer interruptions. We rate ease of use at 4.5 out of 10—excellent core usability severely undermined by advertising interruptions that make simple actions unnecessarily complex and potentially harmful. | 7.5 Windscribe VPN is generally easy to use for basic VPN functionality, with a simple one-tap connection process that requires no technical knowledge. The app's interface is intuitive, and most users can get connected quickly without any setup or configuration. The service offers automatic server selection and connection, making it accessible to users of all technical levels. The app doesn't require complex configuration, and the connection process is straightforward. The service works well for most use cases and provides good performance when functioning properly. However, the service's ease of use is compromised by recent connection stability issues. Many users report frequent connection drops and the need to manually reconnect multiple times per day. The app can be slow to connect, and some users experience issues with the auto-connect feature not working reliably. Compared to other privacy-focused VPNs like Proton VPN or NordVPN, Windscribe VPN's ease of use is similar but not significantly better. The connection stability issues can be frustrating for users who expect reliability from a privacy-focused service, and the premium pricing doesn't translate to a significantly better user experience. Winner in this category |
Security & Privacy Prod Apps's expert score for the 'Security & Privacy' aspect of each app. | 8.0 Surfshark VPN takes security and privacy seriously, with military-grade encryption and a strict no-logs policy that has been independently audited. The service uses AES-256 encryption and supports multiple VPN protocols. The kill switch protection ensures that internet traffic is blocked if the VPN connection drops. The service's no-logs policy is comprehensive and has been verified by independent security firms. Surfshark VPN is based in the Netherlands, which provides some legal protection for user privacy. The service also includes advanced features like Dynamic MultiHop for enhanced security and privacy protection. However, Surfshark VPN has faced some security concerns in the past, particularly around its acquisition by Nord Security. While the company has maintained its privacy commitments, some users remain concerned about the service's ownership and data practices. The service also lacks some advanced privacy features found in newer VPN providers. Compared to other premium VPNs like NordVPN or ExpressVPN, Surfshark VPN's security practices are solid but not exceptional. The service provides good protection for most users, but those with high security requirements might want to consider alternatives with more advanced privacy features. | 5.0 Turbo VPN's security and privacy practices present significant concerns that raise legitimate questions about the service's trustworthiness. While the app claims to offer secure connections and privacy protection, several factors undermine confidence in its privacy commitments. Security strengths include:
However, significant privacy concerns emerge from the business model and operational practices:
User reviews reveal additional concerns about the authenticity of the service, with reports of unauthorized charges and poor customer support. This lack of transparency about the service's legitimacy further undermines trust in its privacy practices. For users who prioritize privacy and security, alternatives like Proton VPN offer Swiss-based privacy protection with independent audits and transparency reports, while Windscribe VPN provides Canadian privacy protection with more transparent data handling practices. We rate security and privacy at 5.0 out of 10—basic security features present but significant concerns about data handling, jurisdiction, and transparency that compromise trust in the service. | 9.0 Windscribe VPN takes security and privacy seriously, with military-grade encryption and a strict no-logs policy that has been independently audited. The service uses AES-256 encryption and supports multiple VPN protocols. The kill switch protection ensures that internet traffic is blocked if the VPN connection drops. The service's no-logs policy is comprehensive and has been verified by independent security firms. Windscribe VPN is based in Canada, which provides some legal protection for user privacy. The service also includes advanced features like tracker blocking and threat protection for enhanced security and privacy protection. However, Windscribe VPN has faced some security concerns in the past, particularly around its data collection practices. While the company has maintained its privacy commitments, some users remain concerned about the service's data practices. The service also lacks some advanced privacy features found in newer VPN providers. Compared to other privacy-focused VPNs like Proton VPN or NordVPN, Windscribe VPN's security practices are solid but not exceptional. The service provides good protection for most users, but those with high security requirements might want to consider alternatives with more advanced privacy features. Winner in this category |
Conclusion A summary of our findings and final thoughts for each app. | Surfshark VPN is a premium VPN service that offers excellent value for money with unlimited device connections and comprehensive security features, but its value proposition is compromised by recent connection stability issues and customer service challenges. The service provides good security and privacy protection, but the frequent disconnections and reliability problems make it difficult to recommend over free alternatives.
For users who prioritize unlimited device connections and are willing to deal with connection issues, Surfshark VPN offers a solid feature set with good performance when working. However, those seeking reliability and consistent performance might find better value with alternatives like Proton VPN that offer similar features with better stability, or Thunder VPN for a more user-friendly free experience.
Ultimately, Surfshark VPN's premium pricing doesn't translate to the reliability and performance that users expect from a paid service. While the service offers good security features, the connection stability issues make it difficult to justify the cost over free alternatives that provide similar performance with fewer limitations. | Turbo VPN represents a cautionary tale of how a promising free service can be undermined by its own monetization strategy and business practices. While the app delivers on its core promise of free, unlimited VPN access with simple one-tap connection, the aggressive advertising model and billing issues create a frustrating user experience that often feels more like a trial than a genuine free service. The app's massive popularity (100M+ downloads, 4.7-star rating) reflects genuine demand for free VPN services, and many users do find value in its basic functionality. However, the recent rating decline (4.7 to 4.5 in last 100 reviews) and increasing complaints about connection stability, malicious ads, and unauthorized charges suggest that the advertising model may be impacting the service quality. For users who can tolerate the ads and billing issues, Turbo VPN provides a functional free VPN, but the experience comes with significant trade-offs. For users seeking a more respectful free VPN experience, Proton VPN offers better privacy protection and fewer restrictions, while Windscribe VPN provides a cleaner free tier with more transparent monetization. For those willing to pay for premium features, NordVPN and Surfshark VPN offer more comprehensive solutions with better reliability and privacy guarantees. | Windscribe VPN is a privacy-focused VPN service that offers excellent value with a generous free tier and court-proven privacy protection, but its value proposition is compromised by recent connection stability issues and billing concerns. The service provides good security and privacy protection, but the connection problems and billing issues make it difficult to recommend over more reliable alternatives.
For users who prioritize privacy and are willing to work within the free tier limitations, Windscribe VPN offers a solid feature set with good performance when working. However, those seeking unlimited data or experiencing connection issues might find better value with alternatives that offer more reliable performance with fewer limitations.
Ultimately, Windscribe VPN's privacy-focused approach and generous free tier make it a good choice for privacy-conscious users, but the connection stability issues and billing concerns make it difficult to recommend over more reliable alternatives like Proton VPN that offer similar features with better performance. |
Our Recommendation |